Privacy policy

At IVY mode the privacy of our customers is very important to us. We take all necessary measures to protect your personal information and we have strict rules for the use of your personal data. In this privacy policy, we explain what information we collect, why we collect it and how we use it.

WHAT INFORMATION DO WE COLLECT?
When you create an account with IVY mode, place an order or use our services, we collect certain information from you. This information may include: - Your name, email address and other contact information - Billing and shipping address - Payment information - Products you have purchased or wish lists you have created - Browser, device and web traffic information.

WHY DO WE COLLECT THIS INFORMATION?
We collect this information to provide you with the best possible service. For example, we use your contact details to inform you about promotions and offers. We use your payment details to process payments and your delivery address to deliver your order.

In addition, we use your browser and device information for internal marketing analysis and improvement of our website. This way we can offer you a better online experience.

We never share your personal data with commercial partners. Only in exceptional cases, such as when required by law, will we share your data.

HOW DO WE SECURE YOUR DATA?
We take the security of your personal data very seriously and have therefore implemented appropriate technical and organisational measures to minimise the risk of accidental or illegal access to your personal data. This means, among other things, that your data can only be accessed by authorised personnel who administer our systems.

COOKIES                                                                                                                                               We use cookies to improve your user experience and to collect marketing information. Cookies are small files stored on your computer that give us certain information about how you use our website. You can easily delete these cookies by adjusting the settings in your web browser. You can find more information about our cookie policy via the link on our website.

YOUR RIGHTS
As a customer of IVY mode you have the right to request, correct or delete your personal data. You can do this by contacting us via the contact form on our website.

CHANGES TO OUR PRIVACY POLICY
We reserve the right to change this privacy policy at any time. It is your responsibility to keep yourself informed of any changes by regularly reviewing our privacy policy.

CONTACT US
If you have any questions, comments or complaints regarding our privacy policy, please contact us using the contact form on our website.